Superb Social Customer Service: The New Key Differentiator

Written on:June 19, 2014
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This week I moderated a Social Media Today webinar on the topic of Superb Social Customer Service: The New Key Differentiator. The webinar included a stellar mix of panelists namely: Bianca Buckridee from JPMorgan Chase, Kai Petzelt from SAP, and Brandon Lewis from Zappos.

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