Social Media Observatory

Printing a year’s worth of Facebook statuses would be equivalent to printing more than 500 million Oxford English Dictionaries, a new survey found. Sure, it would be a waste of paper, but a UK online cartridge retailer thought it wou

In this video I interview Anita Campbell, founder of Small Business Trends and BizSugar, and author of Visual Marketing.Anita shares how social media impacts small businesses. You’ll discover which small businesses are slow to adopt s

“Twitter is not a media company,” Twitter CEO Dick Costolo declared on stage at AllThingsD‘s media conference in Laguna Nigel, CA, Monday evening. The statement was surprising given Twitter’s well-publicized role as a pl

A federal judge turned down Ron Paul’s campaign’s request for information on a social media impostor last week. The campaign has been trying, without success, to expose the person who uploaded a YouTube video in Paul’s

U.S. President Barack Obama will be answering questions in a Google+ Hangout on Monday evening. The president, who has previously participated in digital town halls for Facebook, Twitter and LinkedIn, will be hanging out at the White Ho

I was recently asked to join a group of experts to contribute thoughts on trends driving the evolution of CRM over the next five years. I must say, that it’s a group of individuals whom I not only respect, but also am lucky enough to

Would you like to know when someone “unfriends” you on Facebook? There’s not a native way to see this information, and unless you keep a very close eye on your friend list, it’s likely when your friend count goes down, you

For years, fans of Bobbi Brown Cosmetics have used traditional and social media to lobby for the return of lip colors that are no longer in production. This week, the cosmetics company is launching a Facebook campaign that will let fans do just

The following is part ONE of a series called Build Your Platform. If you find it interesting, please consider subscribing for free to get the rest of the series. This post is long. You might want to bookmark it for later.